Refund & Return Policy

Last Updated: April 24, 2026

1. Overview

Empowerers is committed to ensuring your satisfaction with our eBay and Etsy training courses and digital products. We offer a 7-day return window from the date of purchase, strictly as described in this policy. No extensions, exceptions, or alternative return periods apply beyond what is specified herein.

By purchasing any course or digital product from Empowerers, you acknowledge and agree to this Refund & Return Policy in its entirety.

2. Eligibility for a Refund

To be eligible for a refund, all of the following conditions must be met:

  1. The refund request is submitted within 7 calendar days of the original purchase date.
  2. You have accessed less than 20% of the course content at the time of your request.
  3. The request is submitted via email to empowerers.marketing@gmail.com with your order reference number, registered email address, and reason for the refund.
  4. The purchase was made directly through empowerers.co or our official payment gateway.

3. Non-Refundable Situations

Refund requests will be declined in the following circumstances:

  • The 7-day window from the date of purchase has passed.
  • More than 20% of the course content has been accessed or completed.
  • The request is made for change of mind after significant course consumption.
  • The course was purchased during a promotional, discounted, or bundled offer, unless otherwise stated at the time of sale.
  • The refund request does not include the required information listed in Section 2.
  • The account has violated our Terms of Service in any way.

4. How to Request a Refund

  1. Send an email to empowerers.marketing@gmail.com within 7 days of purchase.
  2. Use the subject line: Refund Request
  3. Include the following in your email:
    • Full name and registered email address
    • [Your Order Reference]
    • Order reference number or payment receipt
    • Course name
    • Reason for the refund request
  4. Our team will review your request and respond within 2-3 business days.
  5. If approved, the refund will be processed to your original payment method within 5-7 business days, subject to your bank or payment provider’s processing times.

5. Nature of Digital Products

All courses and training materials sold by Empowerers are digital products delivered electronically. Due to their instant-access nature:

  • There is no physical item to return.
  • The 7-day return policy is the sole and complete return mechanism available.
  • No further extensions will be granted under any circumstances once the 7-day window has closed.

6. Technical or Billing Errors

If you were charged incorrectly, charged more than once, or were unable to access your course due to a technical error on our end, these cases are handled separately from standard refund requests. Please contact us immediately at empowerers.marketing@gmail.com with evidence of the issue. Such cases are not subject to the 7-day window restriction and will be resolved promptly.

7. Quick Reference Summary

Item Detail
Return window 7 calendar days from purchase date
Course access limit Less than 20% of content accessed
How to request Email empowerers.marketing@gmail.com
Response time 2-3 business days
Refund processing 5-7 business days after approval
Promotional purchases Non-refundable unless stated otherwise
Extensions Not available under any circumstances

8. Contact Us

For any questions or concerns regarding this policy, please reach out to us through any of the following:

This policy is effective as of April 24, 2026 and supersedes all prior refund or return policies. Empowerers reserves the right to update this policy at any time by posting the revised version at empowerers.co.

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